Could this be used to allign the print heads?Īgain, any insights would be appreciated.

The one thing I didn't try was 'HP print and Scan doctor'. The problem is that the HP web site kept offering dead end leads to possible solutions that made me think there might be a quick fix just one click away (video 'what if HP doesn't have software or drivers for your operating system' and links to 123.hp.com, HP Smart app, HP print doctor, apple air print, etc ) If true I can stop looking for a quick fix and either live with the sub-optimal printing or upgrade my printer. OS 10.13.6.Īre there any other ideas for a printer driver that might work, a stand alone utility to align the print heads, or even a strategy to manually align the printheads either electronically or mechanically? Is it your understanding that both HP and Apple have essentially abandoned this printer and that the expectation is that people would discard this printer due to this incompatibility. Apparently the 'align' function in the printer utility doesn't work with the upgraded operating system. I think the problem with the printer is that the color ink cartridge doesn't align with the black ink cartridge when the ink is placed in the printer.

Unfortunately my printer is not listed as one of the 'supported printers' by Gutenprint. reinstalled the cartridge several times ran alignment tool and head cleaning multiple timesĬould someone tell me if running this printer from OS 13.6 is possible or do I need to replace the printer because I upgraded my mac operating system. Tried printing from MacBook air running OS 13.6 instead of my older MacBook Pro (same problem) reinstalled current driver under system preferences as a second printer (did not correct the problem) Not sure about 'HP smart app' Unfortunately my printer is not wireless. I notice that if the printer was wireless 'airprint' can be used as a 'work around' since I think it bypasses the printer driver somehow. Updating driver: the latest driver on the HP website is OS 10.9 (not sure if this means that this printer doesn't work with OS 13.6 or if there are 'work arounds'. Symptoms: 'ghosting' (slight out of alignment) when using color cartridge, but clear print and grayscale images when color cartridge is removed.

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