Models are available with caller ID (we have not tested them yet). It does seem the more recent modems do work well since Creative overcame problems with Windows XP. These are very popular voice modems and we have many and mixed reports. The default Windows plug-and-play detection installs the wrong drivers which do not work. Make sure you manually install the drivers following the instuctions provided in the manual. Swann voice modems have been tested and work well. You may need to adjust the hook-flash time (if you need hook-flash) using +VTD=50 if you need to transfer calls with it. Technical support from Jaton is poor however. The WinComm (Intel 536EP chip) V.92 PCI and Jaton Communicator V90 internal 56K have worked well for customers.

This file includes a video on installing the drivers in Windows XP. A zip file containing Windows NT4.0, 95, 98, 98SE, ME, 2000 and XP modem drivers for the HSFi CX11252-11 can be downloaded from here. The Conexant HSFi CX11252-11 internal PCI modem works well with IVM - except for CID, which does not work with this modem. We have received good reports about these but we are not sure that all features (eg CID) are supported by their drivers. The main fault with Zoom modems is they have a long (2second+) delay to respond to DTMF tones - so don't use a zoom modem if you need menus.Ĭonexant brand voice modems. You should use the updated driver available from zoom technical support (some modems were shipped with defective inf files). The PCI3025C and 3049C are good because they report caller ID. Zoom voice modems are suitable if you need caller ID but not for DTMF tone press detection. One customer has also reported hook flash problems. If you have doubts, the best suggestion is to either contact the modem manufacturer and ask whether their modems are TAPI compliant or, perhaps more simply, purchase the modem from a store that has a return policy and test it (see above for test information). You will also note that there are some inconsistent reports in the list below. Sometimes a modem will work on one computer and not on another. The information below is based on customer reports.

We must emphasise that we cannot 100% guarantee the compatibility of any particular modem. We regularly survey modems and contact our customers for feedback to obtain more information about common modems which are (or are not) fully TAPI compliant. Recommended Voice Modems (Specific Models) Recommended Voice Modems (Specific Models)

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